Process Improvement

Our results so far

Comprehensive Turnaround

Executed a strategic overhaul that reduced past-due orders by 90% and increased EBIT by 400 basis points, dramatically improving operational efficiency and profitability.

Quality Assurance System

Implemented a quality assurance system that led to an 87% reduction in defects, significantly elevating service quality and customer satisfaction.

Margin Leaks

Investigated margin erosion and added $800k of high-margin revenue by optimizing upsell opportunities.

Pricing Optimization

Enhanced pricing strategies, increasing EBIT by 170 basis points through data-driven decision-making and market analysis.

Vendor Assessment

Reviewed contracts with 50 suppliers representing $250M annual spend for pricing, rebates, terms, consistency, and compliance.

Inventory Management

Overhauled inventory management processes, reducing unnecessary orders by $100k/mo. and repurposing $1M of dead stock, optimizing asset utilization.

Our 4 step work process

We use this high-level 4-step process to help businesses streamline their processes.

01

Identify and Analyze:

Pinpoint key areas for improvement by assessing current processes and performance metrics.

02

Design Solutions:

Develop strategic, customized solutions aimed at addressing inefficiencies and leveraging opportunities for optimization.

03

Implement Changes:

Execute the planned improvements, ensuring alignment with overall business objectives and minimal disruption.

04

Measure and Refine:

Evaluate the impact of changes on performance and continuously refine processes based on feedback and results.

Gain efficiency withConcentra Consulting

We have a proven track record in driving process improvement across a spectrum of industries, delivering measurable outcomes that significantly enhance operational efficiency and profitability. Our approach is grounded in a deep understanding of the unique challenges and dynamics of each business we partner with. From reducing cycle times and streamlining workflows to implementing cutting-edge technology solutions, our strategic interventions have consistently led to substantial reductions in costs, elevated productivity, and improved customer satisfaction. Our expertise extends to optimizing supply chains, quality assurance systems, and back-office operations, ensuring that every aspect of your business operates at peak efficiency.

Working with Concentra Consulting to refine your business processes means embarking on a journey towards operational excellence. We employ a collaborative, data-driven approach to identify bottlenecks and inefficiencies, crafting bespoke solutions that are not only aligned with your strategic goals but also easy to implement and sustain. Through our guidance, businesses achieve a leaner operation, where processes are streamlined, resources are optimally utilized, and employees are engaged and empowered to contribute to continuous improvement efforts. Let us help you transform your operations, reduce pain points, and set a solid foundation for scalable, long-term growth.

Our Vision

To revolutionize business efficiency and productivity through cutting-edge process improvement methodologies, setting a new standard for operational excellence.